System Status History

Current Status

January 21, 2019

No issues reported

January 20, 2019

No issues reported

January 19, 2019

No issues reported

January 18, 2019

No issues reported

January 17, 2019

No issues reported

January 16, 2019

January 16, 2019 11:49 PST

The issue with Poll Everywhere has been resolved. All functionality has been restored. We are taking steps to prevent this issue from arising in the future. The issue lasted from 11:26 AM to 11:49 AM (Pacific Time).

Disruption Icon January 16, 2019 11:45 PST

Some customers are experiencing a delay when accessing Poll Everywhere. We have identified the cause and are working to remedy it. We apologize for any inconvenience this may cause and will provide an update by 12:00 PST.

Outage Icon January 16, 2019 11:26 PST

All pages on Poll Everywhere are inaccessible. We are working to identify and correct the issue and will provide an update by 11:45 PST.

January 16, 2019 09:27 PST

The general slowness of the site is resolved. We are taking steps to prevent this issue from arising in the future. The issue lasted from 7:58 AM to 9:26 AM (Pacific Time).

Disruption Icon January 16, 2019 08:55 PST

Some customers are experiencing slow page load times when using Poll Everywhere. We apologize for any inconvenience this may cause and will provide an update by 9:30 AM Pacific.

January 15, 2019

No issues reported

January 14, 2019

No issues reported

January 13, 2019

No issues reported

January 12, 2019

No issues reported

January 11, 2019

January 11, 2019 09:10 PST

We have identified and remediated an issue where Internet Explorer users had an interruption visiting polls from their my polls page.

January 10, 2019

No issues reported

January 9, 2019

No issues reported

January 8, 2019

No issues reported

January 7, 2019

No issues reported

January 6, 2019

No issues reported

January 5, 2019

No issues reported

January 4, 2019

No issues reported

January 3, 2019

No issues reported

January 2, 2019

No issues reported

January 1, 2019

No issues reported

December 31, 2018

No issues reported

December 30, 2018

No issues reported

December 29, 2018

No issues reported

December 28, 2018

No issues reported

December 27, 2018

December 27, 2018 09:49 PST

We have resolved the SMS shortcode issue and are monitoring the situation to prevent future disruptions. All users should see normal SMS shortcode functionality across 22333 and 37607 in the United States. Activities must be reactivated in order to switch back to the normal shortcodes.

We will update the status page again if any further disruptions develop.

Disruption Icon December 27, 2018 09:43 PST

Our upstream SMS shortcode provider has confirmed that shortcode processing on both 22333 and 37607 is working again. We are working to restore use of shortcodes and phase out the 10 digit workaround number.

We will provide an update by 9:55 PST.

Disruption Icon December 27, 2018 09:32 PST

Our upstream payment provider has notified us that payment processing is fully operational again. We are continuing to monitor the situation and will update the status page for this isolated issue if the event continues.

We are still monitoring the SMS shortcode issue, and continue to have our US 10 digit phone number workaround deployed.

We will provide an update by 9:47 PST.

Disruption Icon December 27, 2018 09:28 PST

We are continuing to monitor the isolated disruption events.

We have deployed a mitigation for the SMS shortcode issues. All activities should now refer to the US full length phone number for SMS replies instead of the shortcode. If activities still display the shortcode number 22333, re-activating the poll will cause the number to update with the US long form phone number.

We are continuing to monitor the problem with SMS shortcodes and isolated it to an upstream provider.

We are continuing to monitor the problem with payment processing and handling.

We will provide an update by 9:44 PST.

Disruption Icon December 27, 2018 09:20 PST

We have identified two isolated issues.

SMS shortcode usage in North America are currently experiencing problems. Participants attempting to respond to activities using the shortcodes 22333 and 37607 may not be able to respond.

Our payment processor is currently experiencing upstream issues and we are unable to accept some payments at this time.

We will provide an update by 9:30 PST.

December 26, 2018

No issues reported

December 25, 2018

No issues reported

December 24, 2018

No issues reported

December 23, 2018

No issues reported

What is this website all about?

The engineers and support team at Poll Everywhere are always monitoring our website, mobile network partners, Twitter, and many other external service providers that we rely on to make everything work. If we identify any problems that might affect your ability to use Poll Everywhere, we will keep you informed here.