System Status History

Current Status

October 17, 2019

No issues reported

October 16, 2019

No issues reported

October 15, 2019

October 15, 2019 10:40 PDT

The root cause has been identified and an interim fix has been put in place to return the service to normal operating conditions. We are working on a long term mitigation for this fix and will work to improve going into the future. Response times should begin to return to normal as of now.

Outage Icon October 15, 2019 09:45 PDT

We have identified a potential fix and are working to implement the fix in production after quality testing.

Outage Icon October 15, 2019 09:35 PDT

The problem has continued and many services are now taking exceptionally long to respond. We are working diligently to resolve the issue. During this time, some parts of Poll Everywhere may not load or may respond slowly.

Disruption Icon October 15, 2019 09:20 PDT

We have noticed an increase in page load times across our service, as well as a delay processing some customer poll creation and response events. We are working to resolve the issue and will update when the process has been completed.

October 14, 2019

No issues reported

October 13, 2019

No issues reported

October 12, 2019

No issues reported

October 11, 2019

No issues reported

October 10, 2019

No issues reported

October 9, 2019

No issues reported

October 8, 2019

No issues reported

October 7, 2019

No issues reported

October 6, 2019

No issues reported

October 5, 2019

No issues reported

October 4, 2019

No issues reported

October 3, 2019

No issues reported

October 2, 2019

No issues reported

October 1, 2019

No issues reported

September 30, 2019

No issues reported

September 29, 2019

No issues reported

September 28, 2019

No issues reported

September 27, 2019

September 27, 2019 14:37 PDT

Our U.S. ten digit number has been reverted to +1 (747) 444-3548.

Everything is back to normal now.

September 27, 2019 10:42 PDT

The text message issue has been resolved, the default U.S. number has reverted to 22333. Our ten digit number has also been temporarily set to 22333.

If you were expecting to receive a message during the outage it may still be delivered with a long delay, we apologize for the confusion.

Outage Icon September 27, 2019 08:22 PDT

Users who respond to activities via text messaging aren't getting confirmation responses. The responses are still received, processed, and associated with the corresponding activity properly. Only the confirmation messages aren't delivered. We're sorry for the confusion, and are investigating the issue.

September 26, 2019

September 26, 2019 14:09 PDT

We have temporarily changed our North American sms number, it is now +1 (747) 444-3548.

Disruption Icon September 26, 2019 13:53 PDT

Outbound text messages are intermittently not being sent. We're currently investigating the issue.

September 25, 2019

September 25, 2019 13:05 PDT

Our service partner is now reporting recovery on their systems. We've seen images load faster and have seen no more evidence of failures rendering images. This incident is now resolved.

Disruption Icon September 25, 2019 10:59 PDT

A downstream provider that handles some image rendering processes for us is having problems. Thumbnails for polls in various parts of the app, including the executive summary report, may be slow to load or may not load at all. We'll update you when the disruption is over.

September 24, 2019

No issues reported

September 23, 2019

No issues reported

September 22, 2019

No issues reported

September 21, 2019

No issues reported

September 20, 2019

September 20, 2019 13:14 PDT

Verison 2.0.5 of our Android App is available from the Google Play Store. Please update to it as soon as possible if you're experiencing issues with 2.0.4. We have made a long term fix and will roll that out after further testing in the future. Our latest version of the Android App can be found here: https://play.google.com/store/apps/details?id=com.polleverywhere.mobile&hl=en_US.

Outage Icon September 20, 2019 11:08 PDT

We've submitted an app update that fixes our Android app to the Google Play Store. Unfortunately, Google's review process takes some time to process the update. In the meantime, responding via PollEv.com and our SMS system will continue to work until the app update is rolled out globally. We highly suggest using PollEv.com in a web browser on Android until the problem is resolved.

Outage Icon September 20, 2019 10:34 PDT

Our latest android app is currently not working correctly. We're working on releasing an update to the Google Play Store to fix this issue. In the interim, PollEv.com and our prior app releases continue to work. This issue does not affect iOS.

September 19, 2019

No issues reported

September 18, 2019

No issues reported

What is this website all about?

The engineers and support team at Poll Everywhere are always monitoring our website, mobile network partners, Twitter, and many other external service providers that we rely on to make everything work. If we identify any problems that might affect your ability to use Poll Everywhere, we will keep you informed here.